mysticgroove
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Seagate external HD keep flashing please help!
Hi guys, just switched on Sonar to work and I can not load any samples! My recently purchased Seagate Expansion Desktop Drive 2TB's light just keeps flashing and I do not know what to do, I am scared to turn it off or un-plug any ideas?
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Beepster
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Re: Seagate external HD keep flashing please help!
2013/07/30 13:16:41
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Well check the documentation for the drive to see what the flashing light means. On my external it means data is being transferred which is what I'm assuming happens while streaming samples from a library. I keep all that stuff on internal drives though so I don't know. Is it causing any problems with your projects? Edit: Sorry... overlooked the part about it not loading any samples. How have you set up the drive in relation to Sonar and/or whatever synths the libraries are associated with? I think there are some tuts on site and in the documentation as to how to set this up. Also a call to tech support could help sort this out rather easily. Additional Edit: The model number, speed and type of connection (USB2 or 3?) would help as well as system specs for the smarter guys to potentially diagnose the issue. Good luck.
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doncolga
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Re: Seagate external HD keep flashing please help!
2013/07/30 13:21:05
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How long does it do that? Also what interface does it have and what samples? My drives are sata 2 and loading big libraries takes a bit.
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mysticgroove
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Re: Seagate external HD keep flashing please help!
2013/07/30 13:39:47
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Hi guys thanks for your replies, yes it flashes when data is being loaded, but no data IS being loaded, it has flashed now for hours, I can not load anything, files will not open, it is a USB3 and the model no. SRD00F2- does it cost a lot to recover data, as its new would i have to pay? Best, Chris.
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Beepster
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Re: Seagate external HD keep flashing please help!
2013/07/30 13:52:17
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I'm not really well versed in such things but I do know that many of those drives come with software to do their data transfers and I'm assuming that they are likely not compatible with something like Sonar. If you are using the included software I'd recommend uninstalling it and using it as a basic drive... essentially let Windows see it as an extra drive. Not let the "helpful" drive software handle things. I am however no expert and this advice is purely speculative. I'm sure there are many helpful tuts and folks here on the forum who do streaming stuff from external drives. Good luck.
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scook
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Re: Seagate external HD keep flashing please help!
2013/07/30 13:59:49
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You are going to have to turn it off at some point. Might as well be now. Shut down the PC, power down the drive. Unplug and reconnect the drive. Boot up the PC and see if you can read and write from the drive. As far as data recovery, that is probably on you depending on where you bought the drive and how they will work with you, if the drive is actually bad. But you have yet to determine the drive is actually bad. You may want to call the people you bought the drive from and see what they say.
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Beepster
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Re: Seagate external HD keep flashing please help!
2013/07/30 14:12:26
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See now... these are two separate issues. Dealing with the drive itself and making sure it works properly is imperative before attempting to stream samples from it. Now data recovery is coming into the equation which is part of the software that comes bundled with those things. I think those included softwares are crud. I'd say you are better off just letting it be a generic bulk storage device (Windows should detect it as such) and not bother installing the drivers or included software. Now you can treat it as just another drive on your system. For data recovery purposes use a program like Acronis or even Windows recovery management to create your backups, images and restore points. You CAN schedule these but make sure they are only being done at times when you are NOT using Sonar or other audio applications. Personally I do that stuff manually when I feel it is warranted instead of letting the software take over. That will indeed interfere with performance. This may not be what is causing your problems but if that is what is currently happening I'd say it's likely. Those included apps tend to have a mind of their own and unless you set them up in a specific way they'll just push everything else aside to do their thing. For most users that isn't a problem. For people doing audio or other resource/high data transfer stuff it will screw things up. Again... not an expert but just some things to consider. As I said you may want to call or email support to set this up efficiently.
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Beepster
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Re: Seagate external HD keep flashing please help!
2013/07/30 14:14:58
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Also if you concern is losing data that is being transferred the original data should still be in place on the original hard drive. You can try the transfer again later but maybe test it out on a few smaller files instead of the whole whack at once. Transferring a few hundred gigs can take a loooong time even over USB3 as I have recently learned.
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mysticgroove
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Re: Seagate external HD keep flashing please help!
2013/07/30 15:02:14
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I didn't load all that Software thankfully! It remains a mystery, I took the risk and unplugged, as no data was being transferred, I have plugged directly into PC as it was linked to a ex' hub, am now copying over important libraries to other ex' H.D. with hope and fingers crossed, I thank you very much for your time and help. Chris.
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Beepster
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Re: Seagate external HD keep flashing please help!
2013/07/30 15:21:01
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Oh yeah... a hub can choke the transfer especially if it isn't USB3 all the way. Best bet is to find and use your USB3 ports for your USB3 device. There is backwards compatibility but it brings you back down to USB 2.0 transfer rates (and sometimes less from what some people say). And sometimes hubs are just crap even if they say they are the right connection. For streaming libraries you definitely want to have the drive hooked directly up to the motherboard's USB ports (not the case ports or through a hub or even an extension cable). Also I'm not sure if this affects external drives but a general rule for most audio stuff VIA USB is choose a port and stick with it. That way windows isn't scrambling around trying to find stuff. Basically the try to choose the most direct path for data to flow to the system for anything that requires high speed data transfers. I may be way off as I'm not an expert but it's just general stuff I've seen discussed. Hope you get it all working as intended. Cheers.
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Bristol_Jonesey
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Re: Seagate external HD keep flashing please help!
2013/07/31 07:06:25
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FWIW, before I moved to a 3 HDD system, I used to have all of my samples stored on an external USB 2.0 HDD and whilst it was slow in initially loading samples, playback was quick enough and didn't cause any further problems.
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Beepster
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Re: Seagate external HD keep flashing please help!
2013/07/31 07:16:49
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Bristol_Jonesey FWIW, before I moved to a 3 HDD system, I used to have all of my samples stored on an external USB 2.0 HDD and whilst it was slow in initially loading samples, playback was quick enough and didn't cause any further problems.
Ah, yes. Thanks for clarifying that. I didn't mean to state USB 2.0 wouldn't work (which might be the impression I gave) but that one should not expect USB 3.0 speeds if there is a 2.0 connection somewhere in the chain. Now here's something I'm curious about. These streaming samples... do they stay on the HDDs and get pulled as needed or do the relevant samples all get preloaded into RAM? Cheers.
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Bristol_Jonesey
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Re: Seagate external HD keep flashing please help!
2013/07/31 07:24:56
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I think it varies from synth to synth Beep. Certainly BFD2 allows the user to choose whether or not they're loaded into RAM or streamed directly from disc
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Beepster
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Re: Seagate external HD keep flashing please help!
2013/07/31 07:33:02
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Makes sense. I think I remember that option in BFD now that you mention it. I'm going to be doing a massive overhaul of my DAW after I move so I'm trying to learn a bit more about how everything moves around the computer. That way I can hopefully use some logic while setting it all up instead of relying on default install settings. Wanna get this system running as smoothly as possible to give X2 as much room to be what it is. Might even do some overclocking considering my CPU was designed for it. I also want to get a third drive (hmmm... although I do have an external now I bought for storage but I'm not sure it spins fast enough... I should look into that) and maybe even bump my RAM up to 32 GBs but that'll have to wait until I magically conjure up some extra money. Cheers.
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doncolga
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Re: Seagate external HD keep flashing please help!
2013/07/31 09:36:50
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I've had some really weird things happen to external drives on hubs, even on powered USB hubs. Definitely straight to USB ports on the PC.
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Bristol_Jonesey
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Re: Seagate external HD keep flashing please help!
2013/07/31 09:37:44
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3 things to bear in mind when adding an extra drive(s): - Increased power requirements. Is your PSU up to the job?
- Increased noise - silence it if you can
- Space. Some boxes don't have enough room to fit a 3rd drive
CbB, Platinum, 64 bit throughoutCustom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
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Beepster
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Re: Seagate external HD keep flashing please help!
2013/07/31 10:03:52
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Oh yeah. All that should be fine. I've got a 700w Coolermaster and if I bought a third internal drive it would be the same as the other two (7200rpm Barracudas) so it wouldn't be any noisier than those although my E drive does make a bit of a clunk when it first spins up which I have to fix because it SHOULD be on all the time. I may even get a 10,000rpm now that I know they exist and use that as my C drive instead. Still not into dropping the cash on an SSD. Seems unnecessary. Oh and the case has plenty of room. I think I still have three open drive bays. It's designed to take a RAID set up. Very nice case. Zalman z9 Deluxe if anyone is curious. If you can find one it is the shiz. And now that I think about it I believe there is a sixth drive bay at the top for an SSD. Came with lots of ultra quiet fans too and I've got three more fan mounts available.
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